Building Knowledge to Support Human Service Organizational and Management Practice

Jun 5, 2019

m_swr_43_2_coverLeaders of human service organizations (HSOs) face significant pressures from policymakers and funders to justify practices and ensure successful outcomes, an issue that has implications for social work practitioners and evidence-informed management practice. Although empirical research has advanced understanding of the factors that improve human service effectiveness and organizational improvement, considerable research-to-practice gaps exist and the use and translation of knowledge into regular management practice remain limited.

An article in the most recent issue of the journal Social Work Research, co-published by Oxford and NASW Press, addresses this issue. The article concerns how social work research can link human service organizational and management research to practice more robustly. The authors describe challenges that affect the ability of managers in human service organizations to use research to inform practice. The analysis of these challenges supports a research capacity-building agenda focusing on (a) the identification and application of new methods of organization and management science, (b) the fostering of closer connections between researchers and practitioners, and (c) the provision of institutional and organizational resources for applied human services research.

This macro-level agenda presented in the article is designed to enhance practice-based research among schools of social work and leading human service organizations, and also strengthen researcher–practitioner linkages, with the goal of promoting the advancement and utilization of research evidence in human service organizations.


The journal Social Work is a benefit of NASW membership. It is available online or, at a member’s request, in print. Children & Schools, Health & Social Work and Social Work Research are available by subscription at a discounted rate for NASW members, either online or in print. You can find out more about the journals and subscriptions at this link.