Overworked and Stretched Thin: Burnout and Systemic Failure in School Social Work

Jul 17, 2023

Children and Schools journal

“Overworked and Stretched Thin”: Burnout and Systemic Failure in School Social Work by Stephanie L. Carnes (Children & Schools, July 2023)

The effects of burnout on client service provision, organizational health, and individual well-being are increasingly a focus of social work research, particularly against the societal backdrop of the post-COVID-19 era. Children and their families rely on school social workers (SSWs) to meet increasingly pressing and common mental health needs. However, burnout may jeopardize not only SSWs’ well-being, but also their collective ability to serve this vulnerable population.

This article in the journal Children & Schools showcases the findings of a study on SSW burnout. This study captures SSW perspectives on burnout related to the following themes:

  • SSW–administrator dynamics;
  • role conflict and lack of role definition;
  • presence of trauma in caseload;
  • systemic challenges (including the subthemes of unrealistic workload, the desire for more interprofessional collaboration and social work–specific supervision, and limited resources); and
  • the effects of the COVID-19 pandemic.

Using these perspectives as a guide, policy recommendations are made to enhance interprofessional collaboration, clarify roles and responsibilities, and safeguard SSWs as “first responders” for children’s mental health.

The author writes:

“Advocacy is a crucial aspect of the social work profession, and social workers are frequently powerful agents of change for social justice. However, social workers must find ways to fine-tune this ability to advocate not only for client needs, but also for themselves as individuals and for the profession more broadly. As advocates, SSWs must endeavor to use their collective voice to initiate policy change, ultimately advancing the profession.”

Author:

Stephanie L. Carnes, PhD, LCSW, immigrant student mental health specialist and former school social worker


NASW journals are co-published by NASW Press and Oxford University Press. The journal Social Work is a benefit of NASW membership. It is available online or, at a member’s request, in print. Children & SchoolsHealth & Social Work and Social Work Research are available by subscription at a discounted rate for NASW members, either online or in print. You can find out more about the journals and subscriptions at this link.

NASW members can also access journal articles through the Research Library, which can be found at this link.

Members who have questions about log-in information can contact Member Services at 800-742-4089, Monday-Friday 9:00 a.m. – 9:00 p.m. ET, or at membership@socialworkers.org.

Have 8 Minutes? Share Your Thoughts on Client Substance Use

We’re listening! We want to learn about your work with clients on alcohol and other substance use. In just eight minutes, you can help us better train and educate social workers who serve clients at risk for substance-related problems, including substance use...

Recent Child Care Updates

Since the start of the new year there have been several new developments regarding child care. Childcare has been a consistent conversation among parents, social workers, child advocates, and the childcare workforce because the costs of care are rising. Without affordable child care, some parents leave the workforce, and some spend more than 7% of their income on care while paying for other necessities. Childcare is plagued with long waitlists, low compensation for workers and some rural communities have few options to access care.

Categories