On The 2nd day delegations from 18 countries had all arrived. The day opened with a panel presentation on “Systematic Approaches to Workforce Strengthening”. Luisa Lopez, NASW’s Division Director for Human Rights and International Affairs, spoke about supporting the workforce and professional social work associations, highlighting issues such as caseload size, and quality supervision as a resource for frontline workers. A proposed framework for building the workforce was presented as a draft for participants to consider. The conference edition of the framework can be viewed at www.ovcsupport.net.